Your WhatsApp number, answered in seconds — day and night.
CaliperCRM answers every message that arrives on your business WhatsApp, captures the enquiry as a lead, and hands the conversation to your team the moment a person is needed.
How it works
Someone messages your number. A patient asks about your opening hours at 11pm. A guest asks your rates on a Sunday afternoon.
It is answered immediately — from answers you write, in your own words, with your prices and your opening times. Not a generic menu.
You get the lead and the handover. Name, service, preferred time — captured and waiting for your front desk. Anything clinical, sensitive or unclear goes straight to a person.
What you get
Enquiries do not keep office hours. Messages that come in overnight or at the weekend are answered and captured instead of lost.
Your team sees what was said in their name. Every automated reply is labelled in the transcript, so staff are never surprised by their own bot.
A human is always one word away. An enquirer who types “agent” reaches your desk, and automation stops on that conversation until your team is done.
The questions it could not answer become next week’s answers. Everything unmatched is collected, so the service gets better by being used.
Automation that knows its limits
Symptoms, medication, test results and emergencies are never answered by software. A message like that gets your emergency number, stops the automation, and is flagged for your team — before any other rule is considered.
Who it is for
Clinics and hospitals first, hotels next. The starting set of answers is built for a clinic — services, opening times, booking, insurance, location. A hotel is the same product with a different set of answers.